Craftsy
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CLASS BRANDING: The challenge

Craftsy’s vast library of classes and content across multiple categories, skill sets, and instructor brand influence made for a continuous challenge to create representational and aspirational creative that encompassed each class uniquely while supporting new marketing assets with each new release. 

My Role

Project Management

Managed assignments, timeline expectations, and final approval of all creative

Research

Launched and supported user, craft, and skill research prior to concept and execution which guided design concepts and photography direction

Creative Direction

Provided direction, mentorship, and feedback on all creative including design and photography

Design & Retouching

Initially as sole executional designer, contributed to all creative and ultimately grew team to 4.

Brand Development

While Craftsy is a unique brand in and of itself, I found it necessary to devise guidelines that allowed each individual craft category to have it ‘s unique set of standards while still rolling up to the broader Craftsy standards.

In collaboration with the Brand Services, Content, and Marketing teams, I created the following piece to guide brand decisions on a category level throughout the entire company.

View Brand Guidelines

The Asset Kit

The title card is the “bookcover” to every class produced by Craftsy. Each design becomes drives and becomes its own standard for the support marketing materials and promotions.

Every course requires:

  • Title Card design in multiple responsive sizes
  • Multiple display ad banners
  • 5-10 retouched images in multiple responsive sizes
  • Blog and email assets
  • Social assets
  • Instructor marketing kit

Title Card Designs

Retrospective

At 3 month post launch, my team along with the content writers and category managers assess class performance, assessing conversion rates, channel click-through rates and open rates as well as general creative critique moderated by myself.

I encouraged evolution and development of certain class visual design that fell into the appropriate criteria. Performance would then be measured again against the old and metrics applied to future creative.

EMAIL CAMPAIGNS

Creative Direction

Developed theme concepts and provided creative direction, including photography, to my team of email designers while ensuring brand standards and approaches are being maintained and developed. Promotion sends led to highly successful and above average click-through rates and conversation rates, driving record revenue numbers in some instances.

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